Privacy Policy
Your privacy matters to us. Learn how Jovvix collects, uses, and protects your personal information across our platform — both the informational website and the quiz application.
Introduction
Welcome to Jovvix — an online quiz and assessment platform. This Privacy Policy covers both our marketing website and our quiz application.
The Jovvix service operates across two distinct domains, each serving a different purpose:
- jovvix.com: the public-facing website providing information about Jovvix — features and use cases. No account is required to browse. Only basic browsing and analytics data is collected here.
- app.jovvix.com: the actual quiz platform where users register, log in, create quizzes, take assessments, and view results. This is where the primary collection and processing of personal data takes place.
Jovvix (“we,” “us,” or “our”) is operated by Improwised Technologies Pvt. Ltd. By accessing or using any part of Jovvix, you agree to the collection and use of information as described herein.
Together with our Terms & Conditions, this Privacy Policy forms your complete agreement with us regarding the use of Jovvix. We encourage you to read it carefully.
Definitions
To avoid ambiguity, the following terms are defined for the purpose of this Privacy Policy:
- Service: The Jovvix platform in its entirety — the marketing site at jovvix.com and the quiz application at app.jovvix.com, including all features and assessments offered therein.
- Personal Data: Any information relating to an identified or identifiable natural person — e.g., your name, email address, or device identifiers.
- Usage Data: Data automatically generated from your interaction with the Service — such as quiz performance metrics, time spent, and navigation patterns.
- Cookies: Small text files stored on your device by the browser that help us recognize you and remember your preferences on the Jovvix platform.
- Data Controller: Improwised Technologies Pvt. Ltd., which determines the purposes and means of processing your Personal Data.
- Data Processors: Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject: Any living individual who is the subject of Personal Data.
- User: Any individual — quiz taker, quiz creator, educator, or administrator — who accesses or uses the Jovvix platform.
Data We Collect
The data we collect depends on which part of Jovvix you interact with. Here’s a breakdown by domain.
On jovvix.com (Marketing Website)
When you visit the Jovvix marketing website, we collect only the minimum information necessary:
- Anonymous browsing data — pages visited, referrer URL, and time spent
- Device and browser type for compatibility analytics
- IP address (used only to determine approximate country/region)
- Email address, if you voluntarily send an email
- Analytics cookie data to measure page performance
On app.jovvix.com (Quiz Application)
The quiz application is where most personal data collection occurs.
Account & Identity:
- Full name and email address
- Username and password (stored encrypted)
- Phone number (optional, for account verification)
- Organisation or institution name (for educator/team accounts)
- Profile photo (if uploaded)
Quiz & Platform Activity:
- Quizzes created, attempted, and completed
- Question responses, scores, and performance metrics
- Time taken per quiz and per question
- Leaderboard data and rankings (where applicable)
- Reports and analytics generated from quiz activity
Usage & Technical Data:
- IP address and approximate geolocation (country/city)
- Browser type, version, and language settings
- Device type, operating system, and unique device identifiers
- Features used, navigation paths, and time spent on the platform
- Error logs and crash reports for debugging purposes
How We Use Your Data
Improwised Technologies Pvt. Ltd. uses the information collected from Jovvix users for the following purposes:
- To create and manage your Jovvix account
- To deliver the quiz and assessment features of the platform
- To display your scores, progress, and performance analytics
- To send account-related notifications (account verification, password resets, quiz share)
- To respond to support requests and resolve disputes
- To improve the platform — understanding how quizzes are created and taken helps us build better features
- To detect and prevent fraud, cheating, or misuse of the platform
- To comply with applicable laws and enforce our Terms & Conditions
- For any other purpose disclosed at the time of data collection, or with your explicit consent
Data Retention & Transfer
We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.
- Account data retained for the duration of your active account plus a reasonable period thereafter to handle support requests or disputes.
- Quiz performance data retained in association with your account to provide historical reports and analytics.
- Usage and technical data generally retained for shorter periods, unless required for security or legal compliance.
When your data is no longer required, we securely delete or anonymise it in line with our data lifecycle policies.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are accessing Jovvix from outside India, please be aware that your data will be transferred to and processed in India. By using Jovvix and agreeing to this Privacy Policy, you consent to this transfer. We take all reasonably necessary measures to ensure that your data is treated securely and that any cross-border transfers are subject to appropriate safeguards.
Disclosure & Security
We do not sell your personal data. We may, however, share it in the following limited circumstances:
- Service Providers: We engage trusted third-party vendors (cloud hosting, processors, email delivery, analytics) to operate the Jovvix platform. These providers access your data only to perform services on our behalf and are contractually prohibited from using it for other purposes.
- Legal Requirements: We may disclose your data if required by law, court order, or regulatory authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Jovvix, our users, or others.
- Business Transactions: If Improwised Technologies or Jovvix is involved in a merger, acquisition, or asset transfer, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
- With Your Consent: We may share your data with third parties when you have explicitly authorised us to do so — for example, when connecting Jovvix to a third-party learning management system (LMS) or integration.
Security of Your Data
The security of your data is a priority at Jovvix. We employ commercially reasonable technical and organisational measures, including:
- HTTPS encryption for all data transmitted to and from the platform
- Encrypted storage of passwords and sensitive account credentials
- Role-based access controls limiting data access to authorised personnel only
- Regular security audits and monitoring for vulnerabilities
While we strive to use best practices, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to keep your account credentials confidential.
Your Rights
GDPR — EU/EEA Users
If you are a resident of the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:
- Right to Access, Update or Delete: Request access, update, or request the deletion of the information we have on you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Object: Object to the processing of your data for certain purposes.
- Right to Restriction: Request that we limit how we process your data.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal information.
To exercise any of these rights, contact us at [email protected]. We may request identity verification before acting on your request.
GDPR Data Classification
- Account & Identity (PII) — Name, Email, Phone. Sensitivity: High. Retention: Account lifetime + 1 year.
- Quiz Performance Data — Scores, responses, rankings. Sensitivity: Medium. Retention: Account lifetime.
- Usage & Analytics — Page visits, session data. Sensitivity: Low. Retention: Up to 24 months.
- Security & Audit Logs — Login events, IP logs. Sensitivity: Medium. Retention: Up to 8 years.
- Operational Data — System performance metrics, service logs. Sensitivity: Medium. Retention: Up to 5 years.
- Incident Data — Security incident reports, breach notifications. Sensitivity: High. Retention: Up to 8 years.
CCPA — California Users
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
- Right to Know: request details about what personal information we collect, use, disclose, and sell (we do not sell your data).
- Right to Delete: request that we delete your personal information, subject to certain legal exceptions.
- Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA rights.
- Right to Opt-Out of Sale: we do not sell personal information to third parties — you have nothing to opt out of with respect to data sales.
To exercise your California rights, email us at [email protected].
Other Policies & Changes
Children’s Privacy
Jovvix is designed to be used by students and learners of all ages. Users under the age of 18 (or the applicable age of digital consent in their jurisdiction) must only use the platform under the supervision and with the consent of a parent, guardian, or authorised educator.
We do not knowingly collect personal information directly from children under 18 without verifiable parental consent. If you are an educator using Jovvix to conduct quizzes for minors, you are responsible for ensuring that appropriate consents are in place.
If you believe a child under 18 has provided us with personal data without appropriate consent, please contact us at [email protected].
Third-Party Links & Integrations
Both jovvix.com and app.jovvix.com may contain links to external websites, or may offer integrations with third-party learning management systems, tools, or services. These third parties are not operated by us, and their privacy practices are governed by their own policies.
On the marketing website, external links may appear in blog posts, feature descriptions, or partner references. On the quiz application, integrations with external LMS platforms or authentication providers (e.g., Google SSO) may be available.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the features of the Jovvix platform. When we make material changes, we will:
- Update the “Last Updated” date at the top of this page
- Display a prominent notice on the Jovvix platform prior to the change becoming effective
Your continued use of Jovvix after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this document or the way we handle your data, our team is happy to help.
- Email: [email protected]
- Website: jovvix.com